legal
Refund Policy
We want you to feel confident subscribing to DailyByte. If a paid plan is not right for you, you can ask for a full refund within 7 days of the charge.
What is covered
The guarantee applies to any subscription charge, including the first charge after a free trial and renewal charges. It covers personal plans and, for teams, the charge on the team subscription. The 7 days are counted from the date of the charge you want refunded.
Starting a subscription in India authorises a UPI AutoPay or card mandate, and Razorpay takes a small amount at that moment, usually ₹5, to verify it. That is an authorisation, not a plan charge: Razorpay reverses it automatically, and you do not need to request it here. Your first plan charge happens when the trial ends.
How to request a refund
Open your account page and use the refund request option next to your subscription, which appears while a charge is inside the 7-day window. Or email support@dailybytepro.com from the address on your account with the date of the charge. Tell us briefly why you are asking so we can improve. You can have one open request at a time.
Review and timing
A person reviews every request, usually within 2 business days. We will email you the decision. If it is approved, the rest is automatic: we refund the full charge to your original payment method and cancel your subscription immediately, which removes paid access at that point. The refund typically reaches your account within 5 to 10 business days, depending on your bank or card issuer.
Fair use
So the guarantee stays fair for everyone, we may limit it to one approved refund per customer in any 12-month period, and we may decline requests that show signs of abuse. Where local consumer law gives you stronger rights, those rights still apply.
Cancelling without a refund
You can cancel a subscription at any time from your account. Cancelling stops the next renewal and you keep access until the end of the current billing period. A refund is only needed if you also want the most recent charge returned.
Contact
Questions about refunds: support@dailybytepro.com. See also our Terms of Service.